Call Centre Services for Information Technology
Source: SEAOUniversité McGill · Method not published · closed May 10, 2017 at 3:00 p.m., Quebec time
Facts
- Published
- April 24, 2017
- Method
- 2
- Time to submit
- 16 days · computed between publication and closing
how it's calculated — Time to submit
Time to submit — where the number comes from
- The calculation
- Days between publication (April 24, 2017) and closing (May 10, 2017), rounded to the day: 16 days.
- What goes in
- The source publishes no duration for this notice: the number comes from its two dates. A gap of less than half a day, or a closing before publication, gives no window.
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
- Value
- — not declared
- Reference
- Notice no. C0000436
- UNSPSC
- 83111507Centres d’appel
- SEAO category
- S4 — Traitement de l'information et services de télécommunications connexes
SEAO, Données Québec · data as of October 4, 2026
Description
100%L'Université McGill cherche à contracter les services d'un Centre d'appels pour réponse et transfert d'appels en direct par un/une téléphoniste (Niveau 1) pour les demandes liées à la technologie de l'information. Les principales exigences sont de répondre aux appels téléphoniques entrants ou aux alertes générées par le système, puis de les envoyer à un membre du personnel de l'Université McGill. Le Centre d'appel n'est pas responsable de la gestion du triage des services, des incidents ou des problèmes.
Read more — 405 charactersShow less
McGill University is looking to contract Call Centre services for live operator response and dispatch (Tier 1) for Information Technology-related requests. The principal requirements are to respond to incoming telephone calls or system-generated alerts and then dispatch to a McGill University staff member. The Call Centre is not responsible for performing service triage, incident or problem management.
SEAO, Données Québec · data as of October 4, 2026
Precedents — this code at this buyer
Where do these figures come from?Bidders
the source is silent — The open dataset publishes bidders together with the outcome. No outcome published in the open dataset, more than a year after the closing date.
The price to beat
the source is silent — The open dataset publishes no submitted amount for this public tender.
Contracting authority history — most recent awards
Where do these figures come from?Award
the source is silent — No signed contract published in the open dataset, more than a year after the closing date.
Documents
the source is silent — No document in the open dataset · SEAO notice
Similar open notices
the source is silent — No Québec notice still open under 83111507, nor in its class (831115) or its family (8311).