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Services techniques enquête métropolitaine, Centre d’appels

Source: SEAO

Autorité régionale de transport métropolitain (ARTM) · Public call for tenders · closed May 25, 2026 at 10:45 a.m., Quebec time

Facts

Published
May 4, 2026
Time to award
10 days after closingmedian, all notices: 26 d (over 119,539 notices)
how it's calculated — Time to award

Time to award — where the number comes from

The calculation
Calendar days between closing (May 25, 2026) and the first award date published for this notice (June 4, 2026): 10 days.
What goes in
For this notice, every dated award counts, whatever its status, and the earliest date is kept. The median across all notices only keeps the notices whose earliest dated winning award, neither cancelled nor unsuccessful, falls on or after the closing day — over 119,539 notices.
Distribution
Source
SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
Contract nature
Services
Documented stages
Award update · Tender update
Time to submit
21 days · computed between publication and closing
how it's calculated — Time to submit

Time to submit — where the number comes from

The calculation
Days between publication (May 4, 2026) and closing (May 25, 2026), rounded to the day: 21 days.
What goes in
The source publishes no duration for this notice: the number comes from its two dates. A gap of less than half a day, or a closing before publication, gives no window.
Source
SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
Value
— not declared
Reference
Notice no. 1000943
UNSPSC
80161508Destruction de documents

SEAO, Données Québec · data as of October 4, 2026

Description

100%

En résumé, le présent Devis vise les Services d’un centre d’appels exclusivement pour la réception d’appels entrants, opéré durant 61 jours par année en 2026, en 2027 et en 2028, du mercredi au samedi, avec une cible de niveau de service de 90 % des appels répondus en moins de cinq (5) minutes. D’assurer l’exploitation efficace et stable du centre d’appels durant la période de collecte; De soutenir la collecte de données et d’assurer la transmission des informations nécessaires au suivi du projet.

SEAO, Données Québec · data as of October 4, 2026

Precedents — this code at this buyer

Where do these figures come from?
reserved · subscriptionViews used up for this month: this block opens with an account.

Bidders

Bidders
CompanyAmount submitted
9209-6601 Qc inc.amount retained$99,727declared
9248-1019 QUÉBEC INC.$85declared
BIP Recherche inc.$193,964declared

Bids range from $85 to $193,964 — a 228093.4% spread between the lowest and the highest.The table is not sorted by amount: the source publishes no ranking, and we do not manufacture one.

3 bids received · 3 of 3 amounts declared · 3 bidders declared by the source

The source declares neither eligibility nor compliance for these bids.

SEAO, Données Québec · data as of October 4, 2026

The price to beat

—code medianCode 80161508 carries only 5 public tenders with offers. Below ten, Lauréo publishes no median for a code: the figure would exist, and it would be worth nothing.
87.2%gap to the marketover 108,521 noticeshow it's calculated

Gap to the market — where the number comes from — where the number comes from

The calculation
Elsewhere in the market, the lowest sits at 87.2% on median (quartiles 74.8 – 94.4%, over 108,521 public tenders).
What goes in
The market reference applies the same rule to each notice, then takes the median of these percentages over 108,521 notices.
Source
SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
how it's calculated — The price to beat

The price to beat — where the number comes from

The calculation
$85 (the lowest) ÷ $99,727 (the median of the 3 bids) = 0.1%
What goes in
The amounts bid on this notice that are above zero and published in the source's unit “1”: two different units do not compare. At least two distinct amounts are needed. The market reference applies the same rule to each notice, then takes the median of these percentages over 108,521 notices.
Breakdown
Lowest
$85
Median of offers
$99,727
Highest
$193,964
The lowest bid sits at 0.1% of the median of the amounts received.These are submitted amounts, not the signed contract.
Source
SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail

SEAO, Données Québec · data as of October 4, 2026

Contracting authority history — most recent awards

Where do these figures come from?
reserved · subscriptionViews used up for this month: this block opens with an account. Free with an account

Award

Winners and awarded amounts
YearWinnerValue
2026DIALOGS - 9209-6601 QUEBEC INC.$99,727declared
Signed contracts and their end dates
ContractSignedEnd dateContract amount
201476452026June 4, 2029$99,727declared

SEAO, Données Québec · data as of October 4, 2026

Documents

the source is silent — No document in the open dataset · SEAO notice

Similar open notices

widened to class 801615
how it's counted — Similar notices — how the list is built

Similar notices — how the list is built — where the number comes from

The calculation
No open notice under 80161508: same UNSPSC class (801615), and still open.
What goes in
Other tender notices still open under the same code, whatever the organisation. This selection of still-open notices covers SEAO. Unverified CanadaBuys deadlines are excluded; federal notices remain available in search.
Source
SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail

SEAO, Données Québec · data as of October 4, 2026

Cite this page
Permalink
https://www.laureo.ca/en/avis/ocds-ec9k95-20142971
Citation
Lauréo, “Services techniques enquête métropolitaine, Centre d’appels”, Autorité régionale de transport métropolitain (ARTM), notice no. 1000943, data as of October 4, 2026, from SEAO / Données Québec (CC-BY 4.0). https://www.laureo.ca/en/avis/ocds-ec9k95-20142971
Reuse
Figures and text reusable with attribution. SEAO documents are never redistributed: they are linked to their official source.
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