Acquisition et service d’implantation du logiciel de gestion de services informatiques (ITSM)
Source: SEAOAutorité régionale de transport métropolitain (ARTM) · Public call for tenders · closed August 19, 2022 at 10:00 a.m., Quebec time
Facts
- Published
- July 15, 2022
- Time to award
- 107 days after closingmedian, all notices: 26 d (over 119,539 notices)
how it's calculated — Time to award
Time to award — where the number comes from
- The calculation
- Calendar days between closing (August 19, 2022) and the first award date published for this notice (December 4, 2022): 107 days.
- What goes in
- For this notice, every dated award counts, whatever its status, and the earliest date is kept. The median across all notices only keeps the notices whose earliest dated winning award, neither cancelled nor unsuccessful, falls on or after the closing day — over 119,539 notices.
- Distribution
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
- Contract nature
- Goods
- Documented stages
- Contract update · Tender update
- Time to submit
- 35 days · computed between publication and closing
how it's calculated — Time to submit
Time to submit — where the number comes from
- The calculation
- Days between publication (July 15, 2022) and closing (August 19, 2022), rounded to the day: 35 days.
- What goes in
- The source publishes no duration for this notice: the number comes from its two dates. A gap of less than half a day, or a closing before publication, gives no window.
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
- Value
- — not declared
- Reference
- Notice no. 1000440
- UNSPSC
- 43230000Logiciel
- SEAO category
- G8 — Matériel et logiciel informatique
SEAO, Données Québec · data as of October 4, 2026
Description
100%Le présent Appel d’Offres comporte deux volets. Le volet 1 (acquisition) vise à acquérir les droits d’utilisation d’un logiciel de gestion des services informatiques (ITSM), de son installation et de son support pour une durée de trois (3) ans plus deux (2) options de renouvellement d'une durée d’un (1) an chacune.
Read more — 352 charactersShow less
Le volet 2 (Services professionnels) vise à retenir les services d’un ADJUDICATAIRE pour la configuration et la mise en opération du logiciel sélectionné (volet 1 acquisition) afin de couvrir les besoins de différents processus ITIL et fonctions identifiées. Le tout suivant les conditions et modalités décrites aux présents Documents d’Appel d’Offres.
SEAO, Données Québec · data as of October 4, 2026
Precedents — this code at this buyer
Where do these figures come from?Bidders
| Company | Amount submitted | Eligibility |
|---|---|---|
| MON OCTOPUS INC. | $226,478declared | Compliant |
| MON OCTOPUS INC. | $226,478declared | Compliant |
| TELUS COMMUNICATIONS INC. | $297,857declared | Compliant |
| TELUS COMMUNICATIONS INC. | $297,857declared | Compliant |
Bids range from $226,478 to $297,857 — a 31.5% spread between the lowest and the highest.The table is not sorted by amount: the source publishes no ranking, and we do not manufacture one.
4 bids received · 4 of 4 amounts declared · 2 bidders declared by the source
SEAO, Données Québec · data as of October 4, 2026
The price to beat
92.2%code medianover 436 noticeshow it's calculated
Code median — where the number comes from — where the number comes from
- The calculation
- In Logiciel (43230000), the lowest sits at 92.2% on median (quartiles 72.3 – 97.3%, over 436 public tenders).
- What goes in
- The amounts bid on this notice that are above zero and published in the source's unit “1”: two different units do not compare. At least two distinct amounts are needed.
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
87.2%gap to the marketover 108,521 noticeshow it's calculated
Gap to the market — where the number comes from — where the number comes from
- The calculation
- Elsewhere in the market, the lowest sits at 87.2% on median (quartiles 74.8 – 94.4%, over 108,521 public tenders).
- What goes in
- The market reference applies the same rule to each notice, then takes the median of these percentages over 108,521 notices.
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
how it's calculated — The price to beat
The price to beat — where the number comes from
- The calculation
- $226,478 (the lowest) ÷ $262,167 (the median of the 4 bids) = 86.4%
- What goes in
- The amounts bid on this notice that are above zero and published in the source's unit “1”: two different units do not compare. At least two distinct amounts are needed. The market reference applies the same rule to each notice, then takes the median of these percentages over 108,521 notices.
- Breakdown
- Lowest
- $226,478
- Median of offers
- $262,167
- Highest
- $297,857
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
SEAO, Données Québec · data as of October 4, 2026
Contracting authority history — most recent awards
Where do these figures come from?Award
| Contract | Signed | End date | Contract amount |
|---|---|---|---|
| 588006The signed contract exceeds the awarded amount by $85,673 — +38.5%. A gap is a fact, not a judgement: across 121,996 comparable pairs it exists in 62% of cases, and half of them are below the awarded amount. | 2022 | December 4, 2025 | $308,300declared |
SEAO, Données Québec · data as of October 4, 2026
Documents
the source is silent — No document in the open dataset · SEAO notice
Similar open notices
Centre de services scolaire de la Rivière-du-Nord · Public call for tenders · closes October 27
Revenu Québec · Public call for tenders · closes October 26
Ville de Laval · Public call for tenders · closes October 22
Retraite Québec · Public call for tenders · closes October 21
Le Ministère du Conseil exécutif · Public call for tenders · closes October 20
how it's counted — Similar notices — how the list is built
Similar notices — how the list is built — where the number comes from
- The calculation
- Same UNSPSC classification (43230000), and still open.
- What goes in
- Other tender notices still open under the same code, whatever the organisation. This selection of still-open notices covers SEAO. Unverified CanadaBuys deadlines are excluded; federal notices remain available in search.
- Source
- SEAO — Quebec open data · CC-BY 4.0 · data up to date as of October 4, 2026 · link to this detail
SEAO, Données Québec · data as of October 4, 2026