Enterprise Information Technology Service Management (EITSM) - TBIPS RFP

Introduction:

The Department of Public Works and Government Services Canada
(PWGSC) is soliciting proposals from Bidders, on behalf of its
client the Department of National Defence, for the provision of
informatic professional services on an "as and when requested"
basis in support of the Enterprise Information Technology
Service Management (EITSM) project.

This requirement is open only to Task-Based Informactics
Professional Services (TBIPS) Tier 2 Supply Arrangement Holders
who qualified in the Nation Capital Region under the categories
for:

B.3 - Business Consultant, Level 2
B.9 - Courseware Developer, Level 2
B.11 - Instructor IT, Level 2
B.14 - Technical Writer, Level 2
I.1 - Data Conversion Specialist, Level 2

The following SA Holders are being invited to submit a bid:

1 529040 ONTARIO INC and 880382 ONTARIO INC (o/a GSI
International Consulting Group)
2 Accenture Inc.
3 ADGA Group Consultants Inc.
4 ADRM TECHNOLOGY CONSULTING GROUP CORP (o/a ADRMTEC)
5 ADRM Technology Consulting Group Corp. and Randstad Interim
Inc. (Joint Venture)
6 Aerotek ULC (o/a TEKsystems Canada)
7 Altis Human Resources (Ottawa) Inc. and Excel Human Resources
Inc., in Joint Venture
8 Ant & Bee Corporation
9 BMB Data Consulting Services Inc.
10 Calian Ltd.
11 CGI Information Systems and Management Consultants Inc.
12 CISTEL TECHNOLOGY INC, TECSIS CORPORATION IN JOINT VENTURE
13 Cistel Technology Inc.
14 Computer Sciences Canada Inc. /Les sciences de l'informatique
Canada Inc
15 Conseillers en Informatique d'affaires C I A inc.
16 CORADIX Technology Consulting Ltd.
17 CSI Consulting Inc, FoxWise Technologies Inc.,DWP Solutions
Inc., Innovision Consulting Inc. in JV
18 Dalian Enterprises and Coradix Technology Consulting, in
Joint Venture
19 Deloitte Inc.
20 DONNA CONA INC.
21 DONNA CONA INC., IBM CANADA LIMITED IN JOINT VENTURE
22 Eagle Professional Resources Inc
23 EMERION
24 EXCEL HUMAN RESOURCES INC.
25 FUJITSU CONSULTING (CANADA) INC/FUJITSU CONSEIL (CANADA) INC
26 HARRINGTON MARKETING LIMITED (o/a Harrington
Staffing/Informatics Resources)
27 Hewlett-Packard (Canada) Co. Hewlett-Packard (Canada) Cie
28 I4C INFORMATION TECHNOLOGY CONSULTING INC (o/a I4C Consulting
Inc)
29 IBISKA Telecom Inc.
30 IBISKA Telecom Inc. and C M Inc., as a contractual Joint
Venture
31 IBM Canada Ltd.
32 Intelligent Technology Solutions Inc. o/a ITS JV
33 IT/Net Ottawa Inc. (o/a IT/Net)
34 Manpower Services Canada Limited o/a Experis/ManpowerGroup
35 MAPLESOFT CONSULTING INC. (o/a Maplesoft Group)
36 MetaData Consultants Inc.
37 Michael Wager Consulting Inc. (o/a MWCO)
38 MODIS CANADA INC.
39 Nisha Technologies Inc., Contract Community Inc., IN JOINT
VENTURE
40 NORTAK SOFTWARE LTD.
41 PricewaterhouseCoopers LLP (o/a PwC )
42 Professional Computer Consultants Group Ltd. (o/a Procom)
43 Randstad Interim Inc.
44 S I Systems Ltd
45 Sierra Systems Group Inc.
46 STATEL CAPITAL TECHNOLOGY PARTNERS INC. (o/a Capital
Technology Partners)
47 SYSTEMATIX SOLUTIONS TI INC/SYSTEMATIX IT SOLUTIONS INC (o/a
Systematix IT Solutions Inc.)
48 Systemscope Inc., LNW Consulting Inc., Perfortics Consulting
Inc., VK Computer Systems Inc., Lansdowne Technology Services
Inc., IN JOINT VENTURE (o/a 45 North Consulting)
49 TAG HR The Associates Group Inc.
50 TELUS Communications Inc. (o/a TELUS)
51 The Bell Telephone Company of Canada or Bell Canada/La
Compagnie de Téléphone Bell du Canada ou Bell
52 The Devon Group Ltd.
53 TPG Technology Consulting Ltd.
54 TPG Technology Consulting Ltd. and InRound Innovations CJV
55 TRM Technologies Inc.
56 Turtle Technologies Inc.
57 Unisys Canada Inc.
58 Valcom Consulting Group Inc.
59 Veritaaq Technology House Inc.
60 Zylog Systems (Ottawa) Ltd. (o/a Brainhunter Ottawa)

Note:

Task-Based Informatics Professional Services (TBIPS) Method of
Supply is refreshed on an annual basis. If you wish to find out
how you can be a "Qualified SA Holder", please contact
(email on the official notice)

Objective:

This bid solicitation is being issued to satisfy the requirement
of the Department of National Defence (DND) (the "Client") for
the provision of informatics professional services to meet the
challenges of EITSM project.

The EITSM project seeks to implement an enterprise service
lifecycle approach (service strategy, service design, service
transition, service operation and continual service
improvement), using the Information Technology Infrastructure
Library (ITIL) framework, in the designated and classified
(SECRET) domains both at the strategic (garrison) and tactical
(deployed) levels.

The objective of the Contract is to implement and integrate the
Axios assyst tool as part of the EITSM program in the designated
and classified (SECRET) domains at the strategic (garrison) and
tactical (deployed) levels.

To achieve EITSM, there will be a need to transition from
multiple existing services (e.g. the Air Force currently
provides their own incident management, configuration management
and change management, using the Axios assyst toolset and have
their own service desk) to centralized services, using the Axios
assyst toolset as the standard. This will require the migration
and integration from existing toolsets
used for incident, problem, configuration, change and release
management, etc., to the Axios assyst toolset.

Contract Period and Options:

The period of the Contract will be for an initial one-year
period with the option to extend the term of the Contract by up
to three additional one-year periods under the same terms and
conditions.

Security Requirement:

There is a security requirement associated with this
requirement. The Contractor must hold a valid Facility Security
Clearance at the level of SECRET and Contractor personnel
requiring access to CLASSIFIED information, assets or sensitive
work site(s) must each hold a valid personnel security screening
at the level of SECRET.

For additional information, consult Part 6 - Security, Financial
and Other Requirements, and Part 7 - Resulting Contract Clauses.

Controlled Goods Program:

This procurement is subject to the Controlled Goods Program.

Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.