PASSPORT PROGRAM PHOTOCARDS

Summary:

The Passport Program which is under the Department of
Citizenship and Immigration Canada has a requirement for the
production, storage and delivery of various custom die-cut
photocards with serial numbering and barcodes. There may be
also a requirement for the redesign of the photocard format by
the Contractor during the contract period.

The Contract will be from contract award till March 31, 2015
inclusive, with the option to extend the Contract by up to three
(3) additional one (1) year period.

Bidders must provide a list of names of all individuals who are
currently directors of the Bidder or other related information
as needed, pursuant to section 01 of Standard Instructions 2003.

There is a Federal Contractors Program (FCP) for employment
equity requirement associated with this procurement; see Part 5
- Certifications, Part 6 - Resulting Contract Clauses and the
annex named Federal Contractors Program for Employment Equity -
Certification.

The requirement is limited to Canadian goods and/or services.

Scope:

The Contractor must provide CIC-Passport Program with the
following:

- Supply all raw materials to produce the photocards in a
semi-finished (without barcodes and serial numbers) and a
finished state (barcodes and serial numbers added at time of
order).

• Design and composition of photocards.
• Provide proofs prior to production of photocards.
• Produce (print, custom die-cut, apply polyester photo pouches

as specified) and store the semi-finished photocards until
overprinting (barcodes and serial numbers) and distribution is
required.
- At the time of order placement, overprint barcodes and serial
numbering on photocards, in black text, as mentioned in article
3.6 - SPECIFICATIONS in Annexe A - Statement of Work, of the
Request for Proposal
- Pick, pack and deliver finished photocards as per the order
received.

• Warehouse semi-finished products.
• Provide an internet based ordering system to deliver finished

photocards to multiple locations across Canada.
- Provide a backup plan to support the internet based ordering
system.

Description of Photocards:

There are currently four (4) different photocards (PPT 195, 362,
364 and 365) in circulation. All photocards are designed to
allow passport applicant photos (front and back) to be easily
scanned and include a die-cut window for photos, two (2) photo
pouches.

The photocards (PPT 362,364 and 365) are stocked in a
semi-finished state by the Contractor. These include an
additional barcode and man readable equivalents printed on the
document. Once an order is placed for distribution and
delivery, these photocards, (PPT 362,364 and 365) are
overprinted with a barcode and man readable equivalent.

Mandatory Technical Criteria

The following definitions apply for the purposes of the
Mandatory Criterion M.1

"Large volume" means a minimum of 1,000,000 forms printed and
finished in a single production run.

"Non-standard flat/business forms" means custom printed flat
forms or business forms with specialty finishing such as
die-cutting or other custom finishing. This does not include the
printing and finishing of standard letterhead, stationary, kit
folders or other die-cut folders and die-cut covers for
publications/reports. It does not include flat forms or other
loose leaf products requiring only standard four (4) way
trimming or drilling holes.

"External client(s)" means clients exterior to the Bidder's own
legal entity (or joint venture partnership) and excludes the
parent, subsidiaries or other affiliates of the Bidder.

"Internal client(s)" means clients within the Bidder's own legal
entity (or joint venture partnership) and includes the parent,
subsidiaries and other affiliates of the Bidder.

M.1 Corporate Experience and Capability
The Bidder must demonstrate that it has been contractually bound
to an external client or to external clients (outside of the
Bidder's own company) for a contract or contract(s) to provide
the services as described in Annex A - Statement of Work.

This contract or these contracts must have been undertaken or
completed within the last five (5) years prior to the closing
date of this RFP.

During the evaluation no corporate experience gained through
internal clients will be accepted or reviewed.

This contract or these contracts (when combined) must include
all of the following services (M.1.a- M.1.i):

M.1.a Printing and finishing (i.e. die-cutting, glueing,
binding, etc.) of large volumes of non-standard flat/business
forms as defined for M.1
M.1.b Printing barcodes and man readable equivalents on forms;
M.1.c Warehousing of printed flat forms, business forms or
printed publications;
M.1.d Inventory reporting;
M.1.e Ordering by the Client using the Bidder's internet based
ordering system;
M.1.f Order activity reporting and order tracking;
M.1.g Order fulfillment;
M.1.h Preparation for distribution/delivery;
M.1.i Delivery to destination(s).

Response Format:

For each contract the Bidder must provide the following
information:

- As applicable to the contract, a description of the required
services (M.1.a, - M.1.i) provided to the client(s) as specified
to meet M.1;
- The start date and completion date of the contract for which
the services were provided (example: March 2008 - December 2009
or April 10, 2010 to February 13, 2013 or March 2008 to present;
- Client information for the Contract.

M.2 Business Continuity Plan

The Bidder must provide a Business Continuity Plan (BCP)
detailing how it will maintain production, supply and delivery
of CIC-Passport Program Photocards during events that would
negatively impact the Bidder's normal operations.

The BCP must provide details to demonstrate how the Bidder will
maintain the production, supply and delivery of Passport
Photocards to meet CIC-Passport Program requirements for each of
the following activities (M.2.a - M.2.g) as specified in the
Annex A - Statement of Work:

M.2.a Internet based ordering;
M.2.b Order tracking;
M.2.c Finishing of photo-cards (die-cutting and application of
photo pouch)
M.2.d Printing semi-finished Passport photocards;
M.2.e Warehousing;
M.2.f Overprinting; and
M.2.g Inventory management and reporting

M.3 Bidder's Internet Ordering System

The Bidder must provide a description of the Bidder's current
internet ordering system. The description must demonstrate how
the Bidder's existing internet ordering system will provide all
of the following (M.3.a - M.3.g below) to meet the requirements
of the Statement of Work.

M.3.a Internet based ordering by clients for order fulfillment;
M.3.b Password login features for individual clients;
M.3.c Address selection from a pre-established list;
M.3.d Order tracking number generation;
M.3.e Order status tracking;
M.3.f Up-to-date order reporting; and
M.3.g Available inventory for ordering.

Basis of Selection:

A bid must comply with the requirements of the bid solicitation
and meet all mandatory technical evaluation criteria to be
declared responsive. The responsive bid with the lowest
evaluated price will be recommended for award of a contract.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any
procurement.

Documents may be submitted in either official language of Canada.